'Mortified' Google Apologizes to Kenyan Business
Posted in: Legal & Security at 17/01/2012 17:30
Google today confirmed that a Kenyan-based Google team tasked with helping get local businesses online had improperly mined the customer database of a Kenyan online business directory and, in some cases, misled customers.
The news came to light this morning after the CEO of the business directory company published "Google, What Were You Thinking?" a blog post detailing a months-long company investigation into strange traffic spikes on its business profile pages and complaints from some of its customers. The customers said people from Google's online venture were calling them trying to sell services and falsely claiming that they were working with the business directory, named Mocality.